FAQs
We know you're ready to take your business to the next level!
Bringing an Achiever on board is a big step, and you probably have plenty of questions—we’re here to make the process easy and stress-free.
Below, you’ll find answers to our most frequently asked questions. If you don’t see what you’re looking for, feel free to reach out—we’re happy to help!
Frequently Asked Questions
Everything You Need to Know—Right Here! Got more questions? Write to us! We’ll be happy to talk.
An Achiever is more than just a virtual assistant—it’s a dedicated professional who works with you, not just for you. Our Achievers are highly skilled remote workers from the Philippines, carefully selected to match your business needs. They bring expertise, efficiency, and reliability to your operations, helping you free up time and focus on growth.
Filipinos are known for their unwavering commitment to values such as honesty, loyalty, and integrity, which foster a strong and trusted partnership between you and your EA. Additionally, their excellent command of American English ensures clear and effective communication, making them an invaluable extension of your team
We’re an outsourcing company that takes our Achievers through an intensive 30-day training program tailored to your business needs and tools.
Freed is your one-stop outsourcing solution for all things administrative. Our services include:
Virtual Assistance (Email management, customer service, data entry, research)
Property Management (Short-term rental support, guest communication, maintenance coordination)
Human Resources (Recruitment, onboarding, employee management)
GAP Compliance (Ensuring your business meets industry standards)
Payroll Management (Accurate, hassle-free payroll processing)
Website Management (Development, updates, optimization)
… and much more! If you need a specific service, just ask—we’ll tailor a solution for you.
If, for any reason, your Achiever isn’t the right fit, we’ll work with you to find a suitable replacement at no extra charge during the initial monitoring period. Our goal is to ensure a seamless and productive experience for your business.
Once matched, we handle the onboarding process—creating job descriptions, assisting with contract signing, and ensuring a smooth transition. We also provide a 30-day monitoring period to guarantee the best fit for your business.
Your Achiever will work according to your chosen NZ time zone schedule. They are available for 8 hours a day, 5 days a week, ensuring seamless support during your business hours.
Our Achievers use various tools to ensure smooth collaboration:
Communication: Skype, Google Chat, WhatsApp, Viber
File Sharing: Google Drive, Dropbox, OneDrive
Project Management: Trello, Asana, Evernote
No matter your workflow, we’ll integrate seamlessly with your preferred platforms.
Your security is our top priority. We have a Data Privacy Officer in place and enforce strict confidentiality agreements with our team. Under our contract:
Your data is only used for assigned tasks
It cannot be copied, shared, or disclosed
We recommend using a password manager for added security
Before we begin, we require a detailed Job Description to ensure we find the right match. You’ll then receive a Service Agreement for review and signing before work begins. This ensures clarity and alignment on expectations.
Send your inquiry:
Have another question?
Call or Email us. We’re happy to assist you!
- + 63276164252
- info@getfreednow.com